Coronavirus (COVID-19) Update: How L&M Electric Is Serving Customers Amid The Situation
Updated: 4 days ago
Our hearts go out to the many people directly and indirectly impacted by the COVID-19 outbreak.
To protect both our staff and our customers, L&M Electric Inc. is changing the type of work we're providing through the month of April (and potentially longer), as well as how we're taking precautions outlined by the CDC for when we serve customers (in the limited capacity described below).
Direct Consumer Electrical Installation & Repair Including Warranty Service Calls
We are accommodating exterior electrical work, unoccupied electrical home interior service, and emergency interior work. If you're unsure if your situation is considered an emergency, is eligible for a service call right now, or if it warrants an exception, please give us a call at 1-877-563-5328 to discuss.
Any delay in inspection or completion of warranty items resulting from these restrictions will not impact your warranty coverage.
Safety Protocols For On-Site Electrical Service
For the homeowners we do serve directly during this time, we'll be taking proactive action to prevent and minimize the potential spread of the virus with the following procedures.
While a majority of our office staff is working remotely, we're encouraging our sick on-site technicians to stay at home and recover through appropriate self-isolation.
We are also asking employees who have family members sick with the Coronavirus to also stay at home and notify their superior of their situation.
Our service technicians are following a protocol to minimize transmission including no handshaking, coughing into sleeve or tissue, staying six feet away from customers, and hand sanitizing before and after each service call (and more, if appropriate).
If you have any questions, comments, or concerns, please don't hesitate to give us a call at 1-877-563-5328.
New Construction Electrical Work With Builders
Due to the nature of construction, our electrical technicians continue to serve our builders with new home electrical projects across the southeast. If you're a builder in new construction requiring electrical service support, give us a call to discuss your projects at 1-877-563-5328.
While we understand this pandemic situation is challenging, you can rest assured that we're doing everything we can do to keep everyone safe, support our team, and serve you well.
If you have any questions, comments, or concerns, please give us a call at 1-877-563-5328 or send us an email.